Workshop T&C's

The term host/staff/ The Handmade Elephant refers to the staff member/s running the event.

The term attendee/participants refers to any person participating/ visiting. 

Workshops are located at:

The Handmade Elephant

6 Bell Street, 

Wigston Magna 

LE18 1AD

The event is situated on the first floor via stair access.

By purchasing a workshop ticket, attendees are agreeing to these terms and conditions.

Venue/Age Restrictions:

Workshops are located on the first floor. Attendees must be able to independently ascend and descend the stairs. 

There are no disabled facilities. CCTV is in operation throughout the building. 

Children/Under 16s are not permitted to attend any workshops. 16 and 17-year-olds (referred to as a young person) must be accompanied by a responsible adult. Attendees may be requested to show proof of age for themselves or a young person. 

Attendees who are purchasing tickets for a young person will be responsible for their actions and may be asked to leave should the young person not abide by the terms and conditions set out. 

The Event:

Workshops have been created to introduce attendees to a specific skill/craft. They can not guarantee that an attendee will enjoy or 'master' the technique within the allocated time frame. The format of the workshop may vary between sessions. 

Conduct:

The Handmade Elephant aims to create a positive, friendly environment, inclusive of people from a range of backgrounds. To ensure that every attendee feels safe, all must take care in conducting themselves in an appropriate manner. The Handmade Elephant expects all attendees to be polite and will not tolerate any intimidating or offensive behaviour. Foul language or language that falls under hate crimes is NOT permitted. Attendees should be considerate in not imposing strong views that may cause another to feel uncomfortable. This can include (but not limited to) strong racial, political, homophobic etc language or behaviour. The Handmade Elephant reserves the right to cancel attendance and ask individuals to leave in these situations.

Food and Drink:

Attendees will have access to free tea and coffee. Attendees are permitted to bring their own non-alcoholic drinks however, food is not permitted. The Handmade Elephant is a nut-free premises and nut products (including in drink form) are NOT permitted.

It is the attendees' responsibility to act with caution surrounding their own allergies/intolerances, and it is recommended that they collect their own refreshments to ensure their source. 

Attendees must show caution when moving and working in an environment where there may be hot fluids. The Handmade Elephant is not responsible for any injuries, damage, or loss of personal property that may occur during the workshop.

Ticket sales are limited due to space.

Tickets for event ran by The Handmade Elephant will be available in person and online. 

Online ticket sales will be taken directly through www.thehandmadeelephant.co.uk and no other platform. Online ticket sales require a name and email address. You will be required to give your name and order number at the start of the event. 

In-person tickets are available only at the till on the shop floor to accommodate attendees who do not have access to internet services. You will be required to leave a name and contact number upon ticket purchases made in-person. This will only be used to inform you of any changes to the planned event. 

Ticket sales are final and are non-refundable/exchangeable. 

Should the host encounter staffing issues or an issue that may prevent the safe running of the workshop, they have the right to cancel the event at any point. Attendees will be notified via the contact information they have provided during the purchase process (an email address for online ticket sales/phone number for in-person ticket sales). Online ticket sales will be refunded via the card payment used online within 5 working days. Tickets purchased in-person will be refunded by the same method/with the same card used to purchase the ticket. Attendees will have 28 days to claim their refund should the event be cancelled.